The Invincible Boom

by JC Hewitt on June 30, 2010

The growth of the internet continues unabated.

The internet as a social force is poorly understood. Only 15 years ago, commentators pooh-poohed the potential of the internet. Even now, many expect a completely web-enabled global society to be largely similar to what came before.

It’s not the same.

Geography, costs, and information scarcity used to enable small cliques to gain power and influence over entire countries. One of the differentiators between Ivy League universities and their competitors used to be that the elite enjoyed larger libraries.

It used to be a signifier of wealth, knowledge, and power to horde books in stacks.

Now, those libraries are anachronisms. A peasant in India with an internet connection now has access to – for all intents and purposes – an infinite wealth of knowledge. That poor person can have more access to information today than the best-connected professor in 1990.

Anyone with a Twitter account can start a conversation and build a relationship with some of the most accomplished and intelligent people in the world.

It used to be crucial to know the right people, to be born into the right family, to go to the right schools, and to study under the correct professors. That aspect of life is fast becoming irrelevant.

The freedom of information makes it far more expensive – and nearly impossible – for organizations predicated on the control of information to wield nearly as much power and influence as in the past.

No Barriers

Pervasive connectivity allows people anywhere in the world to get their needs met faster and at a lower price. The cost of production, research & development, and transportation are generally tiny compared to the immense challenge of marketing products and services. The internet’s primary function is to lower those transaction costs.

If a buyer wants something, the internet can probably deliver it to them.

The primary challenge that we all face in putting technology to work for human purposes isn’t a lack of innovation. It’s in using the networks to provide services that improve lives. It’s in training people to use new tools. It’s in making technology “cool,” and a part of everyday life.

Once, the car was a niche product. So was the horse-drawn plow.

The internet never moved much when it was mostly composed of nerds talking to each other.

Now that the internet is everyone, it opens up more possibilities. And the network can be expected to grow even further. There are still billions of people out there who are still unconnected. As more people join the web, prosperity will increase – regardless of the problems in international finance and politics.

If you’re concerned about where you’ll be able to find new opportunities in a strained economy, invest in the network that ties everything together.

As long as people are trading, they’ll need a network to communicate on.

That’s where to focus your efforts.

  • http://will.crosscutcommunications.com William Reichard

    Great post as usual! Between Skype and Facebook, nearly one-sixth of the global population is using social media. It's a massive change. It will be interesting to see how culture and identity persist (or don't) given that. Certainly, “national” identities will be among the first to fall; what do they mean any longer? The erosive power of communications is a mighty thing.

    Thanks for kicking off what's sure to be a great discussion here.

  • http://will.crosscutcommunications.com William Reichard

    Great post as usual! Between Skype and Facebook, nearly one-sixth of the global population is using social media. It's a massive change. It will be interesting to see how culture and identity persist (or don't) given that. Certainly, “national” identities will be among the first to fall; what do they mean any longer? The erosive power of communications is a mighty thing.

    Thanks for kicking off what's sure to be a great discussion here.

  • http://will.crosscutcommunications.com William Reichard

    Great post as usual! Between Skype and Facebook, nearly one-sixth of the global population is using social media. It's a massive change. It will be interesting to see how culture and identity persist (or don't) given that. Certainly, “national” identities will be among the first to fall; what do they mean any longer? The erosive power of communications is a mighty thing.

    Thanks for kicking off what's sure to be a great discussion here.

  • CW

    Great post! While I agree that barriers have been eliminated, access is still an issue. Particularly in the U.S.

  • http://www.markbrimm.com Mark Brimm

    Great arguments for those dragging their feet in emerging new media. The web has the capacity to engage, educate and facilitate empowerment and there are too many ways to tap into that for any company or entrepreneur-to-be to simply overlook such a positive force as a potential market to tie into. Anything that facilitates overall wellbeing to that extent is definitely not going away or sliding under a rug. Open source modes and the potential of permission marketing are certainly more important.

    In the virtual stock rubble of the a post-bailout economy, the internet is one of the few areas that shows no stopping in growth. Upward mobility is in many ways a direct product of internet growth. That is a huge potential market in itself.

  • http://twitter.com/jckhewitt JC Hewitt

    The US is embarrassingly behind the curve, and it's a heavily politicized issue. It's acute in mobile.

    At a conference last night, a mobile developer shared that in South Korea, his company has to pay only 6% on transaction fees, while in the US, it's 40%. It's so strange that Americans and businesses seem to ignore that lack of access has made the US market backwards in many respects.

  • http://twitter.com/jckhewitt JC Hewitt

    Thanks, Mark!

    The best way I've heard it explained is that the fundamental piece of capital equipment – a computer with an internet connection – is now incredibly cheap, can fit in your pocket, and can be purchased almost anywhere in the world. There are free alternatives to just about every kind of software you can imagine. Anyone can teach themselves how to do anything – or can at least find mentors to guide them along the way.

    Now that the technology has scaled, we're starting to see the beginnings of some of the most powerful network effects.

    This is just my guess, but I think many of the large companies that are only slowly embracing digital media are waiting for other companies to take the risks for them.

    For example, Coke recently ran a successful campaign on Twitter (http://mashable.com/2010/06/25/coca-cola-promot…).

  • http://twitter.com/jckhewitt JC Hewitt

    Yes, it's mind-boggling. I hopped on in 1993, when the population of the internet was smaller than that of my city. If you count mobile phone users, it's somewhere around 4 billion users. It's everyone, now, and you have much more control over who you reach with your message.

Previous post:

Next post: